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FAQ

  • Returns
    Purchases made at Serve Club Tennis can be returned within 14 days of receipt in the case of faulty condition. To be eligible for a return, items, unused, in the original packaging, and in the same condition as received. To initiate a return, please contact our customer service team with your order number and reason for return. Refunds will be processed to the original payment method within 7 days of receiving the returned item. Returns shipping fees are not included and will be deducted from the final refund amount. 
  • Shipping and Delivery
    All items are shipped within 4 days of purchasing and deliveries within the UK are expected to arrive within 6 days. Shipping costs within the UK is £3.00, and worldwide shipping cost is £5.00 (delivery times may vary for shipping outside of the UK, depending on different countries). Customers will receive tracking number after item is shipped out. The delivery times are subject to change during busy periods but the expected delivery date will always be updated to customers if delays occur.
  • Why choose Serve Club Tennis?
    Serve Club Tennis stands out as the perfect choice for young tennis players with our focus on creating tennis racket bags specifically tailored to your needs and style preferences. Our bags are designed to be both functional and fashionable, providing the ideal blend of practicality and style for young city players on the tennis court.
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Terms and Conditions

This website is owned and operated by Serve Club Tennis. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors [description of what is offered on your website]. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Your data may be stored through serveclubtennis.com’s data storage. We may contact you via email to notify your purchases, feedback or updates from the business. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
 

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